This privacy policy applies to the website(s) phasebot.xyz and all its associated subdomains, and our discord.com bot application Phase#1862. Uses of "we", "us", and "our" in this document refer to this online service.

Data Collection

Our database is used to store a variety of information to enhance the user experience. Examples of this include:

1. Guild Configuration Data

When you add the bot to a server, we store the ID of the server and the ID of the server owner in our database so it can be configured on the dashboard. When you set up a module or change a command's default settings, we save the changes to the guild's configuration object.

2. Additional Module Data

Some modules require additional data to work properly. For example, when enabled in a guild, the Levels module needs to save the level progression data for each user in the guild. Without this data, this module would not be possible. A few other modules also require additional data, including Reminders and Tags.

3. Additional Command Data

Similarly to modules, some commands require additional data to work properly, though most commands do not. The only commands that currently do this are the /afk, giveaway, and /dashboard commands, the latter of which we'll discuss next.

4. Temporary Authentication Data

If you use the /dashboard login command, we temporarily store a unique, one-time, encrypted authentication code in our database. This code is used to verify your identity and create your dashboard session cookie, then immediately deleted afterwards. If the code is not used within 1 minute, it is automatically deleted.

Our other authentication method, Discord OAuth2, does not require any additional data to be stored. Once we have used your access token to verify your identity and create your dashboard session cookie, we immediately revoke it.

Data Retention

The data we store is used to provide you with the best possible service and to enable the various functions of our service. We will only store data upon running certain commands or changing dashboard settings. We will never store any data that is not necessary for the bot to function. Our goal is to enhance your experience and provide you with a personalized and efficient service.

Data is only stored for as long as necessary. If the bot is removed from a guild for any reason, all data pertaining to that guild is immediately deleted.

Security

We take data security very seriously. When we store your data, we make every effort to protect it from theft, loss, unauthorized access, disclosure, copying, and use. We employ a variety of security measures to safeguard your information and ensure its confidentiality.

However, it is important to note that no electronic data transmission or storage is completely secure, and absolute data security cannot be guaranteed. Despite our best efforts, there is always a risk of a data breach. In such an event, we will comply with all applicable laws and regulations to protect your information and mitigate any potential harm.

Access to sensitive data (e.g., bot tokens, database credentials, etc.) is strictly limited to the owner of the bot. We have strict protocols in place to ensure that this data is never viewed, edited, shared, or published without the express permission of the data creator. Our goal is to provide you with a secure and trustworthy service that respects your privacy and protects your information.

It is also important for you to take responsibility for the security of your own data within our services. For example, never share your login credentials or other sensitive information with anyone, and always use a strong, unique password to protect your Discord account.

Data Request Procedures

If you wish to have all of your data stored by us deleted or viewed, please make a support ticket. We will take all necessary steps to ensure that your request is processed in a timely and efficient manner, and we will notify you in the ticket once your data has been deleted or is ready for viewing.

Updates and Changes

We have the discretion to change this policy to reflect updates to our processes, current acceptable practices, or legal or regulatory changes. If we decide to change this policy, we will post the changes here at the same link you are currently using to read this policy. We reserve the right to update this policy at any time without notice.

It is important to note that we have no control over the privacy policies of any external services that may be linked on our website. We are not affiliated with any of the services linked on our website and cannot be held responsible for their privacy practices.

Last Updated

14th of July, 2024